Our services

Support Services

Essential back-office and operational support for facilities management, including procurement, project coordination, refurbishments, and a dedicated helpdesk.

Support Services services by Servicelink in Sydney and NSW
05Core capabilities

Overview

Essential back-office and operational support for facilities management, including procurement, project coordination, refurbishments, and a dedicated helpdesk.

Servicelink provides a comprehensive suite of support services designed to enhance the efficiency and effectiveness of your facilities management operations. These services extend beyond traditional maintenance, offering critical administrative and operational assistance that streamlines processes and reduces your internal workload. Our goal is to provide the backbone support necessary for seamless facility operations.

Our offerings include strategic procurement management, ensuring you receive the best value for goods and services required for your facilities. We also specialise in meticulous project coordination, overseeing refurbishments, fit-outs, and minor works from conception to completion, ensuring projects are delivered on time and within budget. A dedicated helpdesk provides a central point of contact for all service requests and inquiries, ensuring rapid response and resolution.

By leveraging Servicelink's support services, businesses can significantly reduce administrative burden, improve responsiveness to facility issues, and ensure successful project delivery. Our expert teams act as an extension of your own, providing professional support that allows you to maintain focus on your core business activities while your facilities run smoothly nationwide.

What we deliver

Key capabilities

Powered by Service360

The app we built
to deliver support services

Service360 — our own operations app, built by Servicelink and used by our teams to deliver and prove every service.

Servicelink built Service360 and uses it every day as the digital helpdesk between our teams and clients. Tickets, fault reports, messages, project follow-up and shared documents live in one channel — so requests are not lost in email, ownership stays clear, and clients can track progress without chasing updates across separate systems.

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