Last updated: 23 June 2026
Privacy Policy
How ServiceLink Pty Ltd collects, uses, and protects your personal information.
Introduction
ServiceLink Pty Ltd (ABN 77 624 079 698) trading as Servicelink Facilities Management ("we", "us", "our") respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose, and store personal information when you visit our website, contact us, or use our facilities management services.
Information we collect
We may collect personal information such as your name, email address, phone number, organisation, job title, and any details you provide in enquiry or contact forms.
We may also collect technical information when you use our website, including browser type, device information, pages visited, and general usage data through server logs.
How we use your information
We use personal information to respond to enquiries, provide quotes and services, manage client relationships, improve our website, comply with legal obligations, and communicate with you about our services.
We do not sell your personal information to third parties.
Disclosure of information
We may disclose personal information to service providers who assist us in operating our business (such as hosting, email, or IT support), where required by law, or with your consent.
We take reasonable steps to ensure third parties handle personal information in line with applicable privacy laws.
Security and retention
We implement reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
Your rights
You may request access to, or correction of, personal information we hold about you by contacting us using the details below.
If you believe we have breached the APPs, you may lodge a complaint with us. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact us
For privacy enquiries, contact helpdesk@servicelink.net.au or call 0420 220 220.